Returns & Exchanges
We offer a 30-day money back guarantee on all orders (from ship date indicated on the Return Section Invoice). If for any reason you are not completely satisfied, you can return the products back to Naturalskinrx.com for a full refund of the purchase price (less original shipping and handling fees). Shipping costs for any returns will not be reimbursed by Naturalskinrx.com unless there was a shipping error or product damage.
• Please contact our Customer Service Department at email@example.com for additional information necessary to return order and to process credit.
• When packaging the items, please do so in the original packaging and enclose a copy of the original invoice. To ensure that your return remains eligible for a refund, please have the return package postmarked within 30 days from the Ship Date as indicated on the front the original invoice.
• Upon receipt of the retuned products please allow up to 15 days to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles
• Please repackage the item(s) in the original packaging and insure the package and ship via the carrier of your choice to:
PO BOX 710091
San Diego, CA 92171
Important Note: Unfortunately, shipping fees are non-refundable and you are responsible for any costs incurred for insuring and shipping your order back to us unless there was a shipping error or product damage so please place your orders thoughtfully.
Shipping Errors and Damages
Please email us right away at firstname.lastname@example.org if order arrived damaged or if a packing error occurred; please provide us with your order number, name, address, and a description of what happened. We will let you know what to do next. If a replacement item is in stock, we will ship it to you immediately.
What Customers Are Saying…
I swear by the Muscle & Joint Plaster formula. I have one patient who could hardly move because her pain was so severe from arthritis. I put it on her knees and it worked so well that she was moving and not complaining. We put the plaster on and within 20 minutes her pain went away and she was able to keep it on 4 days before changing it. … In addition to being comfortable, it’s an economical solution.Dr. Donna Miller